> For the complete documentation index, see [llms.txt](https://cardsonchain.gitbook.io/igrail/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cardsonchain.gitbook.io/igrail/cardsonchain.io/terms-and-conditions-general/8.-closing-of-account.md).

# 8. CLOSING OF ACCOUNT

8.1 You may close Your account by contacting customer support. Cardsonchain.io will return to You any and all funds from Your Member Account subject to the deduction of relevant withdrawal charges. The method of repayment will be at our absolute discretion.

8.2 Cardsonchain.io reserves the right to close Your Member Account and to refund to You the "Account balance", subject to the deduction of relevant withdrawal charges, at Cardsonchain.io’s absolute discretion and without any obligation to state a reason or give prior notice.

8.3 If You do not log onto Your Member Account via the internet, for a period of one (1) year, all balances may be removed from Your account after a notification has been sent to Member Account.&#x20;


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